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Frequently asked questions
The questions customers ask most often about buying specialist equestrian equipment.
How do I order?
Smaller equipment can be added to your basket and ordered directly. Larger installed equipment is quoted after we confirm the specification, site requirements and delivery with you.
Why is some equipment priced on request?
Installed equipment such as walkers, spas and yard systems is priced against your site. Groundworks, power, access and specification all affect the final figure, so we confirm it rather than publish an estimate.
Do you deliver across the UK?
Yes. We arrange UK mainland delivery on order and confirm timescales for larger items when we quote.
Do you arrange installation?
For equipment that needs installing, we arrange a site survey first and confirm exactly what is required before anything is ordered.
Can you help me choose?
Yes. Tell us how many horses you have, how your yard runs and what you are trying to achieve, and we will narrow the options down to the ones worth comparing.
What about warranty and servicing?
Manufacturer warranty documentation is supplied with every product. For equipment used daily we will also talk through servicing before you buy.